Fulfillment

We do it all

Our service portfolio covers every aspect of the fulfillment of your e-commerce activities. This means that we quickly, accurately and professionally execute all tasks associated with an online order, all from one single source:

  • Product management and warehousing
  • Shipping and delivery
  • Return processing
  • Customer care
  • Accounts Receivable Management
  • Comprehensive reporting


Customer satisfaction is our top priority because it underpins your financial success – only satisfied purchasers develop long-term customer loyalty. Our knowledgeable and friendly service is available to your customers, not only in German, but also in English, Italian, French and Spanish. Day after day, our experts are fully committed to ensuring optimal storage and a precise interface management for your business project. And finally, of course, we ensure continuous parcel tracking, speedy returns management and a diligent reminder system.